Customer Account Representative

Job Number: 750

External Description:

Responsibilities

This role is an opportunity to provide top-notch customer service for spare parts business in the APAC region. We are seeking a Customer Account Representative. Responsibilities include, but are not limited to the following:

• Develop and manage effective customer relationships.
• Manage all aspects of customer order management.
• Identify and communicate critical part requirements for Airline customers & shops.
• Support general operational issues at the customer (as it relates to spare parts).
• Maintain new spares business plans for the APAC region.
• Identify, develop, and execute on incremental sales opportunities.
• Up to 5-10% travel to customer sites

Requirements

• Bachelor's degree (or equivalent undergraduate degree) in Business Administration, or equivalent/related work experience; or compatible accredited education.
• Excellent written and verbal communication skills in English required.
• Minimum 3 years related work experience required.
• Solid working knowledge of SAP or similar ERP system preferred.
• Ability to work independently on projects and assigned tasks, and participation on cross-functional team as required.
• Strong organizational skills and focus on process and standard work.
• Prior work experience with aerospace and airline customers preferred (but not required).

Job Number: 750

Community / Marketing Title: Customer Account Representative

Location_formattedLocationLong: Seletar, Central Singapore SG