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Associate Director, Quality Assurance

Location: Loyang, South East SG


Job Number: 1554

External Description:


  • A member of the Sr. Leadership Team and accountable to the Managing Director and Board of Directors for all quality operations and systems at ESA
  • Responsible for leading an independent quality system to monitor compliance with Civil Aviation Authority requirements and maintaining a close liaison with the responsible Section of the Civil Aviation Authority on all matters affecting airworthiness and the approval
  • Responsible for leading a quality audit program in which compliance with all maintenance procedures is reviewed at regular intervals in relation to each type of component maintained, Any observed non-compliance or poor standards are brought to the attention of the person concerned via his/her manager with a time schedule for remedial action to be completed
  • Report directly to the Accountable Manager on matters concerning the quality system and in the event of any reported discrepancy not being adequately attended to by the relevant person.
  • Responsible for corrective action to remedy any deficiencies in the organization
  • Responsible for assessing sub-contractors for extension of the quality system, and maintaining the expertise necessary to be able to do so, to the satisfaction of the Civil Aviation Authority
  • Responsible for assessing external specialist services required to be used by the company in the performance of maintenance
  • Responsible for assessing suppliers of new and used components, and materials, for satisfactory product quality in relation to the needs of the organization
  • Responsible for preparing standard practices and procedures for use within the organization, derived from approved resources, and keeping them up to date.
  • Responsible for reviewing and amendment of the organization Exposition Manuals, Instruction procedure Manual and Quality Manuals
  • Responsible for defect analysis in respect of components undergoing maintenance so that any adverse trends are identified and responded to promptly – COPQ (Cost of Poor Quality)
  • Responsible for escapes and COPQ metrics
  • Maintain and keep a current file of pertinent Airworthiness Regulations, specifications, type of certification data sheets and airworthiness directives
  • Determine that all technical data on all articles overhauled or repaired by this repair station are secured and kept current with the latest versions
  • This data will include the repair station’s process specification for all approved specialized services, manufacturer’s overhaul manuals, service bulletins, part specification related CAA approved data and other technical date used by this repair station
  • Establish and maintain quality system to ensure that no defective, unserviceable, or non-airworthy parts are installed in any component or articles released by this repair station
  • Submit reports of defects of non-airworthy condition in accordance with airworthiness requirements (Regulations)
  • Assure proper execution of all forms, tags and signing authorized release certificates
  • Oversee the proper tagging and identification of all parts and components as outlined in this manual
  • Ensure quality system such that rejected and unserviceable parts are handled in such a way as to prevent their reuse as serviceable parts
  • Maintain files of completed work orders and inspection forms in such a manner that the files pertaining to a specific item repaired can be readily located for review
  • Initiate M.R.B. activities as and when required with the assistance of the Engineering Manager and the operations Manager
  • Responsible for personnel qualification and stamp authorization
  • Responsible for training needs and program of the site
  • Lead implementation of IT solutions to bring efficiencies to the QA system to reduce costs and improve effectiveness
  • Perform cost benefit analysis to non-product driven quality initiatives
  • Drive ACE principles into all customer value streams
  • Collect and analyze data to reduce process risk
  • Drive PFMEA creation and risk mitigation on all KPC related to CTQ
  • Take initiative to assist stake holders in increasing value to customers through quality at source
  • Drive lean principles to SIPOC
  • Carry out any other duties as assigned


  • Degree in Engineering / Quality Management / Aeronautical
  • Knowledge of and experience in ISO 9001/AS9110 quality management systems
  • Have at least 7 years of aviation experience, of which a minimum of 2 years’ experience in quality assurance in related aviation environment and 2 years in a leadership position.
  • Well-versed in various Civil Aviation Regulations : SAR145, FAR145, EASA145 & CCAR145
  • Passed the CAAS Air Legislation examination paper L11, L12 or M10 as appropriate.
  • Strong communications and leadership skills
  • Intermediate information system skill level, SAP, Solumina a plus


Job Number: 1554

Community / Marketing Title: Associate Director, Quality Assurance

Location_formattedLocationLong: Loyang, South East SG