Customer Account Representative
Location: Seletar, Central Singapore SG
Notice
Job Number: 750
External Description:
Responsibilities
This role is an opportunity to provide top-notch customer service for spare parts business in the APAC region. We are seeking a Customer Account Representative. Responsibilities include, but are not limited to the following:
- Develop and manage effective customer relationships.
- Manage all aspects of customer order management.
- Identify and communicate critical part requirements for Airline customers & shops.
- Support general operational issues at the customer (as it relates to spare parts).
- Maintain new spares business plans for the APAC region.
- Identify, develop, and execute on incremental sales opportunities.
- Up to 5-10% travel to customer sites
Requirements
- Bachelor's degree (or equivalent undergraduate degree) in Business Administration, or equivalent/related work experience; or compatible accredited education.
- Excellent written and verbal communication skills in English required.
- Minimum 3 years related work experience required.
- Solid working knowledge of SAP or similar ERP system preferred.
- Ability to work independently on projects and assigned tasks, and participation on cross-functional team as required.
- Strong organizational skills and focus on process and standard work.
- Prior work experience with aerospace and airline customers preferred (but not required).
Job Number: 750
Community / Marketing Title: Customer Account Representative
Location_formattedLocationLong: Seletar, Central Singapore SG